Know Your Customer at Scale: ABBYY & IBM watsonx.Orchestrate Power an Agentic Approach to Onboarding
ABBYY has integrated with IBM watsonx.Orchestrate to deliver a Know Your Customer automation solution that helps financial services and insurance organizations reduce risk, accelerate onboarding, and improve compliance oversight. By combining ABBYY’s Document AI and Process AI with watsonx.Orchestrate’s AI-powered digital workers, the solution automates decision-making, exception handling, and task coordination. When compliance gaps or missing documentation are detected, Process AI triggers alerts and Orchestrate agents respond—resolving issues or restarting workflows automatically. Watch this session to see how intelligent automation is transforming Know Your Customer processes into faster, more accurate, and more compliant operations.
