Real-time, 360° View
of Your Processes
with ABBYY Timeline™

Easily compare variations and highlight outliers that may be costing you more than expected, or introducing operational risk.

Timeline can automatically monitor process execution in real–time to ensure processes are performing as planned, and trigger alerts to staff when deviations are detected.

Automatically visualize process schemas in both structured and ad hoc or case management business process environments.

ABBYY Timeline can visualize your end-to-end process from reconstructed process instances, even across multiple back-end systems.

Use drag and drop functionality to easily build complex queries to zero in on process instances that match specific conditions within seconds. Find/monitor non-conforming steps that can result in operational inefficiency or compliance risks with ease. 

Using ABBYY Timeline's advanced process intelligence models, you can create sophisticated bottleneck analysis dashboards and reports that help to identify the the most inefficient tasks or workflows within each process to present automation or training opportunities.

Drill down into any process to identify all its relevant sub-processes, get a complete breakdown of the process by all available dimensions, in addition to the time duration and costs involved in each and every step of the process.

Processes that utilize queue based routing of people or work items, like customer service or call center operations, are analyzed automatically.

By leveraging the latest Process Intelligence capabilities we can visualize and understand your process, its behavior, and areas where automation will benefit your business and customers. Our advanced task mining capabilities allow you to capture and record desktop user interactions, time logs and cost analysis to help you find automation opportunities.

All users can easily define process monitoring dashboards to track key process metrics and be alerted to any change of conditions.

Predict the future process state. Combine process mining with machine learning and artificial intelligence to achieve highly integrated and fully automated insights to forecast processes in their future state, and take action to ensure positive outcomes.

The advanced data transformation capabilities of ABBYY Timeline have enabled ABBYY customers to effectively integrate and manage data, logs, events, and actions from hundreds of varying systems on various releases. For customers seeking an Out of Box connector to a leading automation platform, ABBYY supports bidirectional integrations with Salesforce, ServiceNow, Alteryx, SAP, BluePrism and Five9.

For the second year in a row, NelsonHall has named ABBYY a Leader in the NEAT assessment due to its process and task mining capabilities and the technology’s ability to help organizations understand their business processes and plan change initiatives.