Robotic Process Automation Needs Intelligence

ABBYY’s Intelligent Automation Month

Robotic process automation (RPA) software automates repetitive, rules-based tasks that rely on digital data. These tasks include queries, calculations, creating and updating records, filling out forms, producing reports, cutting and pasting and performing other high-volume transactional tasks that require moving data within and between applications1. 

Often referred to as ‘bots,’ RPA manages low-value, repetitive tasks. By handing these tasks to a team of bots, organizations see results faster, save costs and allow staff to focus their time on more valuable operations. In fact,  McKinsey reports  that 45% of employees’ time could be freed through current automation technology. 

How does robotic process automation differ from intelligent automation? 

While RPA uses technology to automate simple tasks, intelligent automation expands automation further. For example, RPA enables you to employ a robot to perform a task such as data entry. But with intelligent automation, you can use process discovery to determine more opportunities to use robots, and then upskill the robots to be able to understand documents' data and process it intelligently. 

 

Intelligent automation improves human workers rroductivity

Intelligent automation complements the work of human resources. Tasks like finding and extracting data from physical documents are automated by RPA and intelligent document processing, but this doesn’t mean that employees no longer have a role. Automating these processes frees them to focus on more stimulating and value-adding tasks like building relationships with customers, analyzing data for new opportunities, and creative problem-solving. 

The Inevitable Need for Understanding Content

Read this white paper to learn how Intelligent Document Processing platforms like ABBYY Vantage are solving this need, fitting into the new paradigm of low/no–code and ease-of-use implementation to accommodate citizen developers and integrate with RPA and BPM platforms.

ABBYY’s Intelligent Automation Month

 

1 Tech Target, Ultimate Guide to RPA, May 17, 2021. 
2 IDC, Worldwide Intelligent Process Automation Software Forecast, 2021-2025, July 2021