Webinar recording

You deployed FlexiCapture successfully. Now assure it.

ABBYY and Reveille, live for FlexiCapture customers

When a batch stalls or a hot folder drops, does your team find it first, or does the business? This 45-minute, demo-forward session shows you how to get ahead of that question.

 

Who should watch

FlexiCapture administrators and operators: Replace manual morning checks with self-healing automation and end-to-end visibility.

Line-of-business owners: Get the report card your environment cannot produce today: SLA attainment, batch outcomes, and process control, in one place.

What you will see

Three capabilities, demonstrated on a real FlexiCapture environment in 45 minutes:

  • End-to-end visibility: Ingestion, batches, queues, and licenses in one place, not five.
  • Self-healing: A stalled hot folder detected and restored before anyone opens a ticket.
  • The report card: SLA attainment, scored, on the processes the business actually runs.

If you run the environment, here's what changes: the morning hot-folder check disappears — self-healing catches it before you do. If you own the outcomes that run through it, this is the assurance. Don't let an end user tell you about an issue before you know.

Proven outcomes

  • 95% SLA attainment
  • 50%+ fewer trouble tickets
  • 75% fewer unplanned outages
  • 70 hours per week of manual overhead eliminated
  • ~$200,000 saved in the first year

Success stories

Global insurer: Cut trouble tickets by more than 50%, eliminated 70 hours of weekly manual overhead, and reallocated two full-time employees to higher-value work.

Financial services leader: Processes more than 1,000,000 pages per day at peak, meets three-minute SLAs, and has eliminated management escalations entirely.

Your presenters

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Wayne Ford

Reveille

Wayne leads strategic partnerships, channel growth, and M&A initiatives at Reveille. With nearly 20 years scaling high-performance sales teams, he has held senior leadership roles at Stats Perform, Kofax, Anacomp, and Dell EMC (Captiva). He also leads Reveille's FlexiCapture practice and on this webinar will walk through the live demo, from detection and alerting through self-healing and SLA reporting.

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Kieran Fox

Reveille

Kieran works as a senior pre-sales consultant with Reveille Software. He has worked within the Enterprise Content Management industry for over 20 years. Kieran has successfully filled roles in pre-sales, professional services and sales. His experience in multiple roles has provided him with an in-depth knowledge of ECM implementations for his clients, their content access requirements and the skill set to deliver security detection solutions to best meet these requirements.

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Watch now